Delivering Happiness
In 'Delivering Happiness,' Tony Hsieh, the innovative CEO of Zappos, shares his journey from a young entrepreneur to a leading figure in the business world. He reveals how placing culture and customer service at the forefront created a thriving company and redefined success beyond mere profits. Hsieh's philosophy emphasizes the importance of happiness in the workplace, both for employees and customers alike. Through captivating anecdotes and insights, he inspires readers to consider what truly drives fulfillment in life and work. This engaging narrative invites you to rethink your own definitions of success and happiness.
By Tony Hsieh
Published: 2010
"Business isn't about what you sell, but the experience you create for your customers."
Start Listening
What Readers Say About This Book
The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs.
The Mike & Casey Show
Dive into captivating book discussions with our expert hosts
Key Points from Delivering Happiness
About the Author
Tony Hsieh
Tony Hsieh was an influential entrepreneur and author, best known for his role as the CEO of Zappos, where he transformed the online retail landscape. In addition to his business achievements, Hsieh authored the book "Delivering Happiness: A Path to Profits, Passion, and Purpose," which elucidates his philosophy on creating a corporate culture centered around customer satisfaction and employee happiness. His writing style is characterized by a conversational tone, insightful anecdotes, and a focus on the importance of community and meaningful connections. Hsieh's impact extends beyond his writing, as he was also a prominent figure in the revitalization of downtown Las Vegas.
Book Details
Key information about the book.
- Authors
- Tony Hsieh
- Published
- June 2010
- Publisher
- Business Plus
- ISBN
- 0446563048
- Language
- English
- Pages
- 253
- Genres
- Self-HelpBusiness and EconomicsPersonal GrowthSuccess StoriesInspirational Biographies
Purchase Options
Buy on Amazon
Buy via BookShopSupport local bookstores: BookShop gives a portion of each sale to independent bookshops!
Similar books you might like →
Think and Grow Rich
Napoleon Hill
The War of Art
Steven Pressfield
Who Will Cry When You Die?
Robin Sharma
The Courage to Be Disliked
Ichiro Kishimi, Fumitake Koga
The Total Money Makeover
Dave Ramsey
12 Rules for Life
Jordan B. Peterson
STEVE JOBS & THE NEXT BIG THING
Randall E. Stross
Redirect
Timothy D. Wilson
Showing 8 of 29 similar books
Take your reading experience to the next level
Download our mobile app to enjoy your favorite books on the go. Get access to exclusive features, offline listening, and personalized recommendations.
Book Collections you might like →
Alex Lieberman's Book Recommendations
Alex Lieberman is the co-founder and executive chairman of Morning Brew, a media company that delivers engaging business news. Under his leadership, Morning Brew has grown to reach millions of subscribers, becoming a significant player in modern business journalism. Lieberman is also known for his insightful commentary on entrepreneurship and media trends. His work has significantly influenced the way business news is consumed by younger audiences. Beyond Morning Brew, Lieberman frequently writes and speaks about the intersection of media and technology, further cementing his role as a thought leader in the industry.
View Collection
Bryan Johnson's Book Recommendations
Bryan Johnson is an American entrepreneur, investor, and futurist, best known for founding Braintree, a payments company that was acquired by PayPal, and Kernel, a company focused on developing brain-computer interfaces. Johnson is deeply interested in advancing human cognition and longevity through technological innovation. His work at Kernel seeks to better understand the brain and its potential to enhance human intelligence. He is also the founder of OS Fund, which invests in companies tackling complex, world-changing problems in areas like health and energy. Johnson is a strong advocate for using technology to extend human potential and reshape the future of humanity.
View Collection
Alexis Ohanian's Book Recommendations
Alexis Ohanian is an American entrepreneur, investor, and co-founder of Reddit, one of the world’s most popular social news and discussion platforms. Ohanian is also a prominent advocate for open internet and net neutrality, and he has invested in numerous startups through his venture capital firm, Initialized Capital. In addition to his work in tech, Ohanian is involved in philanthropy, supporting causes related to women’s rights, education, and social justice. He is married to tennis star Serena Williams, and together they advocate for gender equality and inclusive leadership. Ohanian’s influence in the tech world and his commitment to social impact have made him a respected figure in both business and activism.
View Collection
Barack Obama's Book Recommendations
Barack Obama is the 44th President of the United States, serving from 2009 to 2017. As the first African American president, Obama’s leadership marked a historic moment in American history. His administration focused on healthcare reform, economic recovery from the Great Recession, and environmental policies. He is best known for the Affordable Care Act, as well as his efforts to expand civil rights and restore diplomatic relations with Cuba. Since leaving office, Obama has continued to engage in public life through his foundation, focusing on leadership development, civic engagement, and global issues.
View Collection
Brené Brown
Brené Brown is a research professor, author, and speaker renowned for her work on vulnerability, shame, and courage. Her TED Talk, The Power of Vulnerability, is one of the most-watched talks in the world, and her books, including Daring Greatly and The Gifts of Imperfection, have become bestsellers. Brown’s research emphasizes the importance of embracing vulnerability as a path to strength and connection. She has been a leading voice in mental health and personal development, helping individuals and leaders alike build more authentic and resilient lives. Her work has reshaped conversations around leadership, empathy, and vulnerability.
View Collection
Andrew Chen's Book Recommendations
Andrew Chen is a venture capitalist, entrepreneur, and thought leader in growth marketing, currently serving as a general partner at Andreessen Horowitz. Chen is known for his expertise in network effects, viral growth strategies, and marketplace dynamics, making him a sought-after advisor for startups looking to scale. Prior to joining Andreessen Horowitz, he worked in leadership roles at Uber, helping to grow the ride-sharing platform’s user base and develop key growth strategies. Chen is also a prolific writer, sharing his insights on growth, technology, and startups through his popular blog and newsletter, which has attracted a loyal following in the tech community. His work has helped shape how many startups approach user acquisition, retention, and product-market fit. As a venture capitalist, Chen focuses on early-stage companies in the consumer internet, SaaS, and marketplace sectors, and he has been involved in funding and advising several successful startups. His insights on technology and growth continue to influence both founders and investors alike.
View Collection
Blake Mycoskie's Book Recommendations
Blake Mycoskie is an American entrepreneur, author, and philanthropist best known for founding TOMS Shoes, a company that pioneered the "One for One" business model, donating a pair of shoes for every pair sold. His significant literary contribution includes the bestselling book "Start Something That Matters," which offers insights into social entrepreneurship and encourages readers to pursue meaningful ventures. Mycoskie's innovative approach to business has inspired a global movement toward corporate social responsibility. He has received numerous accolades for his work, including the Secretary of State's Award for Corporate Excellence. Mycoskie continues to influence the business world with his emphasis on purpose-driven enterprises.
View Collection
Anthony Pompliano's Book Recommendations
Anthony Pompliano, also known as "Pomp," is a prominent entrepreneur and investor focused on the cryptocurrency and blockchain sectors. He co-founded Morgan Creek Digital, an investment firm dedicated to blockchain technology and digital assets. Pomp is also well-known for his popular newsletter, "The Pomp Letter," where he shares insights on finance, technology, and the future of money. As a prolific voice in the crypto community, he has appeared on multiple media platforms, including his own podcast, "The Pomp Podcast," where he interviews industry leaders and innovators. Through his writings and public engagements, Pompliano has significantly contributed to the broader understanding and adoption of digital currencies.
View CollectionShowing 8 of 16 related collections
“Business isn't about what you sell, but the experience you create for your customers.”
Delivering Happiness
By Tony Hsieh
Frequently Asked Questions
Explore Our Catalogue
Discover a world of knowledge through our extensive collection of book summaries.