In 'Uplifting Service', Ron Kaufman reveals the secret to transforming customer service into an extraordinary experience. With captivating anecdotes and actionable strategies, Kaufman empowers readers to elevate their service culture to new heights. This book goes beyond mere satisfaction, encouraging businesses to create loyal advocates through exceptional service. Dive into the dynamic principles of service excellence that can revamp your organization and inspire your team. Discover how uplifting service can lead not just to customers, but to raving fans!
By Ron Kaufman
Published: 2012
"The greatest asset of any organization is the spirit of service within its people."
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
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“The greatest asset of any organization is the spirit of service within its people.”
Uplifting Service
By Ron Kaufman
Discover a world of knowledge through our extensive collection of book summaries.
Ron Kaufman is a renowned author and speaker, best known for his expertise in customer service and business management. He has written several influential books, including "Uplifting Service: The Proven Path to Delighting Your Customers," which emphasizes the importance of creating exceptional service experiences. Kaufman's writing often combines practical advice with inspirational anecdotes, making complex concepts accessible to a broad audience. His engaging style and focus on human connection within business practices have established him as a thought leader in the field, inspiring professionals worldwide to elevate their service delivery.
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