In 'Never Split the Difference,' former FBI hostage negotiator Chris Voss shares powerful negotiation techniques that can be used in daily life. Drawing from his high-stakes experiences, Voss reveals strategies to gain the upper hand without compromising. From tactical empathy to mastering the art of listening, readers learn how to create win-win situations. This book challenges conventional negotiation wisdom, proving that emotional intelligence is as important as logic. Discover how understanding human psychology can transform your approach to negotiations and lead to extraordinary results.
By Chris Voss, Tahl Raz
Published: 2016
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