SPIN® -Selling

Spin Selling dives into the transformative approach to sales that prioritizes understanding customer needs over traditional pitches. Author Neil Rackham introduces the SPIN acronym—Situation, Problem, Implication, Need-Payoff—guiding salespeople to ask the right questions that unlock deeper insights. With captivating case studies and practical strategies, the book reveals how to build genuine connections and deliver tailored solutions. This method not only enhances sales performance but also fosters trust and long-term relationships. Discover how mastering SPIN can revolutionize your approach to selling and elevate your success!

By Neil Rackham

Published: 2020

SPIN® -SellingBook binding

Start Listening

0:000:00
Mike & Casey Show Logo

The Mike & Casey Show

Dive into captivating book discussions with our expert hosts

You might also like →

The Thank You EconomyBook binding

The Thank You Economy

Gary Vaynerchuk

The Ultimate Sales MachineBook binding

The Ultimate Sales Machine

Chet Holmes

FocusBook binding

Focus

Al Ries

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyBook binding

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph Michelli

Connected StrategyBook binding

Connected Strategy

Nicolaj Siggelkow, Christian Terwiesch

$100M OffersBook binding

$100M Offers

Alex Hormozi

Fred 2.0Book binding

Fred 2.0

Mark Sanborn

Uplifting ServiceBook binding

Uplifting Service

Ron Kaufman

Amaze Every Customer Every TimeBook binding

Amaze Every Customer Every Time

Shep Hyken

The Customer RulesBook binding

The Customer Rules

Lee Cockerell

The Referral EngineBook binding

The Referral Engine

John Jantsch

The Win Without Pitching ManifestoBook binding

The Win Without Pitching Manifesto

Blair Enns

The Southwest Airlines WayBook binding

The Southwest Airlines Way

Jody Hoffer Gittell

Becoming a Category of OneBook binding

Becoming a Category of One

Joe Calloway

Retail SuperstarsBook binding

Retail Superstars

George Whalin

The Brand GapBook binding

The Brand Gap

Marty Neumeier

The Brand FlipBook binding

The Brand Flip

Marty Neumeier

Branded Customer ServiceBook binding

Branded Customer Service

Janelle Barlow, Paul Stewart

Growth IQBook binding

Growth IQ

Tiffani Bova

The Tom Peters SeminarBook binding

The Tom Peters Seminar

Tom Peters

Secrets of Closing the SaleBook binding

Secrets of Closing the Sale

Zig Ziglar

The Pursuit of Wow!Book binding

The Pursuit of Wow!

Tom Peters

SuperfansBook binding

Superfans

Pat Flynn

This is Service Design ThinkingBook binding

This is Service Design Thinking

Marc Stickdorn, Jakob Schneider

Customers Included: How to Transform Products, Companies, and the World - With a Single StepBook binding

Customers Included: How to Transform Products, Companies, and the World - With a Single Step

Mark Hurst, Phil Terry

The Experience Economy, with a New Preface by the AuthorsBook binding

The Experience Economy, with a New Preface by the Authors

B. Joseph Pine II, James H. Gilmore

Customer IntimacyBook binding

Customer Intimacy

Frederik D. Wiersema

Consultative SellingBook binding

Consultative Selling

Mack Hanan

Invisible Selling MachineBook binding

Invisible Selling Machine

Ryan Deiss

Covert Cows and Chick-fil-ABook binding

Covert Cows and Chick-fil-A

Steve Robinson

Book Collections you might like →

Alex Lieberman's Book Recommendations

Alex Lieberman's Book Recommendations

Alex Lieberman is the co-founder and executive chairman of Morning Brew, a media company that delivers engaging business news. Under his leadership, Morning Brew has grown to reach millions of subscribers, becoming a significant player in modern business journalism. Lieberman is also known for his insightful commentary on entrepreneurship and media trends. His work has significantly influenced the way business news is consumed by younger audiences. Beyond Morning Brew, Lieberman frequently writes and speaks about the intersection of media and technology, further cementing his role as a thought leader in the industry.

View Collection
Alexis Ohanian's Book Recommendations

Alexis Ohanian's Book Recommendations

Alexis Ohanian is an American entrepreneur, investor, and co-founder of Reddit, one of the world’s most popular social news and discussion platforms. Ohanian is also a prominent advocate for open internet and net neutrality, and he has invested in numerous startups through his venture capital firm, Initialized Capital. In addition to his work in tech, Ohanian is involved in philanthropy, supporting causes related to women’s rights, education, and social justice. He is married to tennis star Serena Williams, and together they advocate for gender equality and inclusive leadership. Ohanian’s influence in the tech world and his commitment to social impact have made him a respected figure in both business and activism.

View Collection
Biz Stone's Book Recommendations

Biz Stone's Book Recommendations

Biz Stone is an American entrepreneur, co-founder of Twitter, and a key figure in the development of social media. Stone helped launch Twitter in 2006, transforming the way people communicate and share information globally. He has also co-founded other companies, including Xanga, Blogger, and Medium, and is involved in various philanthropic efforts through The Biz and Livia Stone Foundation. Stone is known for his creative thinking and his belief in the power of technology to create positive change in the world. His work has left a lasting impact on digital communication and media innovation.

View Collection
Ana Fabrega's Book Recommendations

Ana Fabrega's Book Recommendations

Ana Lorena Fabrega is an innovative educator and author passionate about reimagining education. Known as “Ms. Fab,” she is the Chief Evangelist at Synthesis, an education startup inspired by the problem-solving and collaboration model used at SpaceX. She advocates for alternative learning methods, encouraging curiosity and creativity in students. Ana's work emphasizes the importance of engaging young learners in real-world challenges and critical thinking. She also shares insights on education reform through her popular newsletter, Fab Fridays.

View Collection
Alex Honnold's Book Recommendations

Alex Honnold's Book Recommendations

Alex Honnold is an American professional rock climber, best known for his free solo ascent of El Capitan in Yosemite National Park, a feat that was documented in the Oscar-winning film Free Solo. Honnold is renowned for his mental toughness, technical skill, and ability to climb without ropes or safety equipment. His accomplishments have made him a legend in the climbing world, and he continues to push the boundaries of the sport. Outside of climbing, Honnold is a philanthropist, founding the Honnold Foundation, which supports environmental sustainability projects, particularly in solar energy.

View Collection
Barack Obama's Book Recommendations

Barack Obama's Book Recommendations

Barack Obama is the 44th President of the United States, serving from 2009 to 2017. As the first African American president, Obama’s leadership marked a historic moment in American history. His administration focused on healthcare reform, economic recovery from the Great Recession, and environmental policies. He is best known for the Affordable Care Act, as well as his efforts to expand civil rights and restore diplomatic relations with Cuba. Since leaving office, Obama has continued to engage in public life through his foundation, focusing on leadership development, civic engagement, and global issues.

View Collection
Gary Vaynerchuk's Book Recommendations

Gary Vaynerchuk's Book Recommendations

Gary Vaynerchuk, also known as GaryVee, is a serial entrepreneur, investor, and social media personality. He initially gained prominence through his family’s wine business, turning it into a digital juggernaut with his online content and wine reviews. Gary is now the CEO of VaynerMedia, a full-service digital agency, and has authored multiple bestsellers, including Crush It! and Jab, Jab, Jab, Right Hook. He is known for his blunt, motivational style and advice on business, marketing, and personal branding. Gary continues to inspire millions with his focus on hustle, entrepreneurship, and leveraging digital platforms for success.

View Collection
Ann Handley's Book Recommendations

Ann Handley's Book Recommendations

Ann Handley is a renowned digital marketing pioneer and a Wall Street Journal bestselling author. She is the author of "Everybody Writes," a seminal guide on creating compelling content, and co-author of "Content Rules," which outlines effective content marketing strategies. As the Chief Content Officer at MarketingProfs, she has significantly influenced modern marketing practices. Handley is also a highly sought-after keynote speaker, known for her insights on digital content and marketing trends. Her work has empowered countless marketers to elevate their content creation and strategy efforts.

View Collection
Albert Wenger's Book Recommendations

Albert Wenger's Book Recommendations

Albert Wenger is a prominent venture capitalist and author, best known for his insightful contributions to the intersection of technology and society. As a managing partner at Union Square Ventures, he has invested in and mentored numerous groundbreaking startups, significantly shaping the digital landscape. Wenger is the author of "World After Capital," a thought-provoking book that explores the implications of a post-capitalist society driven by abundant knowledge and digital innovation. His work has sparked important discussions about the future of work, education, and governance in an increasingly automated world. Beyond his writing, Wenger is a sought-after speaker and influential thought leader in the tech community.

View Collection
Fred Schebesta's Book Recommendations

Fred Schebesta's Book Recommendations

Fred Schebesta is an Australian entrepreneur and author best known for co-founding Finder, a global financial comparison website. He has made significant contributions to literature in the fields of personal finance and entrepreneurship, authoring insightful articles and guides that help individuals make informed financial decisions. Schebesta is also recognized for his book, "Go Live! 10 Principles to Launch a Global Empire," which provides practical advice on business growth and innovation. His work has empowered countless readers to navigate the complexities of finance and business with confidence. Beyond writing, Schebesta is a sought-after speaker, sharing his expertise at international conferences and events.

View Collection
Peter Thiel's Book Recommendations

Peter Thiel's Book Recommendations

Peter Thiel is a renowned entrepreneur, venture capitalist, and author best known for co-founding PayPal and Palantir Technologies. He played a pivotal role in the early growth of Facebook as its first outside investor. Thiel's literary contributions include his influential book "Zero to One: Notes on Startups, or How to Build the Future," which offers insights into innovation, entrepreneurship, and the future of technology. A prominent figure in Silicon Valley, he has significantly impacted the tech industry's landscape through his investments and thought leadership. Thiel's work continues to inspire entrepreneurs and innovators around the world.

View Collection
Alfred Lin's Book Recommendations

Alfred Lin's Book Recommendations

Alfred Lin is a venture capitalist and partner at Sequoia Capital, where he focuses on investments in consumer internet, enterprise, and mobile companies. Lin is known for his early investments in companies like Airbnb and DoorDash, helping them grow into major global brands. Before joining Sequoia, Lin was an executive at Zappos, where he worked closely with CEO Tony Hsieh to develop the company’s innovative culture and customer service model. Lin’s expertise in scaling businesses and his strategic vision have made him one of the most respected venture capitalists in Silicon Valley.

View Collection
Sheryl Sandberg's Book Recommendations

Sheryl Sandberg's Book Recommendations

Sheryl Sandberg is the COO of Meta (formerly Facebook) and the author of the bestselling book Lean In, which encourages women to pursue leadership roles and create gender equality in the workplace. She is a prominent advocate for women’s rights, particularly in corporate environments, and has launched initiatives to support women’s empowerment globally. Sheryl’s leadership at Facebook helped the company grow into one of the world’s largest social media platforms. She is also the founder of LeanIn.Org, a nonprofit dedicated to empowering women.

View Collection
Ali Abdaal's Book Recommendations

Ali Abdaal's Book Recommendations

Ali Abdaal is a renowned productivity expert, author, and YouTuber known for his engaging content on personal development and effective study techniques. A former doctor, Abdaal transitioned from his medical career to focus on sharing insights through his popular YouTube channel, which has amassed millions of subscribers. He is the author of "YouTube for Doctors," where he explores the intersection of medicine and digital content creation. Abdaal's work is celebrated for its practical advice, blending scientific research with personal anecdotes to help individuals optimize their lives. His contributions have significantly influenced the productivity and self-improvement community, making him a respected voice in the field.

View Collection
Alex Hormozi's Book Recommendations

Alex Hormozi's Book Recommendations

Alex Hormozi is a celebrated entrepreneur, author, and founder of Acquisition.com, a company dedicated to helping businesses scale efficiently. He gained prominence with his best-selling book "Gym Launch Secrets," which provides a blueprint for fitness entrepreneurs to grow their businesses. Hormozi is also known for "The Million Dollar Offers" book, where he shares strategies on creating irresistible offers that drive sales. His work has significantly impacted the business community, providing practical insights and actionable advice for entrepreneurs. Through his books and business ventures, Hormozi continues to inspire and guide countless individuals on their journey to success.

View Collection
Seth Godin's Book Recommendations

Seth Godin's Book Recommendations

Seth Godin is a prolific author and entrepreneur, renowned for his influential contributions to marketing and business thought leadership. He has written over 20 bestselling books, including "Purple Cow," "Linchpin," and "The Dip," which have revolutionized modern marketing strategies and inspired countless professionals. Godin's work emphasizes the importance of creativity, innovation, and the power of ideas in building successful enterprises. He is also the founder of altMBA, an online leadership and management workshop, and he consistently shares his insights through his popular daily blog. Godin's impact on the marketing world has earned him a spot in the Direct Marketing Hall of Fame.

View Collection
Brian Tracy's Book Recommendations

Brian Tracy's Book Recommendations

Brian Tracy is a renowned Canadian-American motivational speaker, self-development author, and business consultant. He has written over 70 books, including bestsellers like "Eat That Frog!" and "The Psychology of Achievement," which have been translated into dozens of languages. Tracy's work primarily focuses on personal success, leadership, time management, and sales strategies. He has also delivered over 5,000 speeches and seminars around the world, inspiring millions to improve their lives and careers. His practical advice and actionable insights have cemented his reputation as a leading authority in personal and professional development.

View Collection
The Barefoot Investor's Book Recommendations

The Barefoot Investor's Book Recommendations

Scott Pape, known as The Barefoot Investor, is an Australian financial advisor and author, best known for his best-selling book The Barefoot Investor: The Only Money Guide You’ll Ever Need. Pape’s simple, no-nonsense approach to personal finance has helped millions of Australians get out of debt, build savings, and invest for the future. His advice is based on practical, straightforward strategies that focus on budgeting, long-term investments, and financial independence. Pape’s work as a financial educator has made him one of the most trusted voices in personal finance, and his book has become one of the most successful financial guides in Australia.

View Collection
Arianna Huffington's Book Recommendations

Arianna Huffington's Book Recommendations

Arianna Huffington is the founder of The Huffington Post and Thrive Global, a company focused on wellness and productivity. She is a bestselling author and prominent speaker on the importance of sleep and managing stress. Arianna’s work emphasizes the importance of balance between professional success and personal well-being. Her book The Sleep Revolution has inspired a global movement to prioritize rest. She is considered one of the most influential women in media and business.

View Collection
Tony Hsieh's Book Recommendations

Tony Hsieh's Book Recommendations

Tony Hsieh was an innovative entrepreneur best known for his role as the CEO of Zappos, where he revolutionized online retail through a strong emphasis on company culture and customer service. Born on December 12, 1973, in Illinois, Hsieh graduated from Harvard University with a degree in computer science. He co-founded LinkExchange, which he sold to Microsoft for $265 million, before joining Zappos. Hsieh authored the best-selling book "Delivering Happiness" in 2010, outlining his business philosophy and insights into creating a positive workplace culture. His work has left a lasting impact on both the business world and the literature on corporate management and entrepreneurship.

View Collection
Adam Grant's Book Recommendations

Adam Grant's Book Recommendations

Adam Grant is a renowned organizational psychologist and bestselling author, celebrated for his influential work on motivation and workplace dynamics. He is a professor at the Wharton School of the University of Pennsylvania, where he has been the youngest tenured professor and earned numerous teaching awards. Grant's books, including "Give and Take," "Originals," and "Think Again," have been translated into multiple languages and have topped bestseller lists worldwide. His research and insights are frequently featured in major media outlets, and he hosts the popular podcast "WorkLife." Through his writing and speaking, Grant has profoundly impacted the fields of psychology, business, and education.

View Collection
Michael Mauboussin's Book Recommendations

Michael Mauboussin's Book Recommendations

Michael Mauboussin is a renowned investment strategist and author, known for his influential work in the fields of finance and behavioral economics. He has authored several acclaimed books, including "More Than You Know: Finding Financial Wisdom in Unconventional Places" and "The Success Equation: Untangling Skill and Luck in Business, Sports, and Investing." Mauboussin serves as Head of Consilient Research at Counterpoint Global, a division of Morgan Stanley Investment Management. His insights into decision-making, market behavior, and investment strategies have made significant contributions to both academic literature and practical applications in finance. Additionally, Mauboussin is a frequent lecturer and has taught at esteemed institutions like Columbia Business School.

View Collection

Frequently Asked Questions