In 'Talking to Crazy', Mark Goulston equips readers with powerful techniques to communicate effectively with difficult personalities. Drawing on his experience as a psychiatrist, he reveals how to engage with the 'crazy' people in our lives—whether they are family, friends, or colleagues. Each chapter offers practical insights and real-life examples that highlight the importance of empathy and understanding. Goulston's unique approach not only reduces conflict but can also transform relationships. Discover the keys to turning challenging conversations into opportunities for connection!
By Mark Goulston
Published: 2018
"Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection."
What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!
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“Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection.”
Talking to Crazy
By Mark Goulston
Discover a world of knowledge through our extensive collection of book summaries.
Mark Goulston is an acclaimed psychiatrist, author, and consultant known for his expertise in communication and personal development. He is the author of several notable works, including "Just Listen: Discover the Secret to Getting Through to Absolutely Anyone," which emphasizes the power of listening in enhancing relationships and communication. Goulston's writing style is characterized by its practical insights, engaging anecdotes, and a focus on actionable strategies for both personal and professional growth. In addition to his work as an author, he has served as a consultant for various organizations and has hosted a podcast aimed at helping professionals improve their communication skills.
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